HTO89 Deluxe Dual Tank Whole Home Water Refining System

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More Than a Softener…a Complete Water Refining System For Your Entire Home

With our unique Deluxe Dual Tank system, rid your Water not only of Hardness, but also all Bad Taste And Odor caused by chlorine, chloramines or organic matter. This one-of-a-kind Dual Tank system offers the same high-quality water of having a separate softener and carbon filtration unit in a space saving, one-unit design. The 89HE valve uses up to 75% less salt and 64% less water than comparable models.

Our Hydrotech™ patented unique dual tank system beats the competition by greatly improving the removal of chlorine, chloramines, and organics resulting in truly pure, odorless, great-tasting water.

The unique two tank system keeps the two media beds separate, allowing for more carbon contact which greatly improves the removal of chlorine, chloramines and organics. Because the carbon typically needs to be replaced before the softening resin, the two tank system allows for easy cost effective replacement. You get the same benefit as a separate water softener and whole house carbon filter for a much lower price as the single control valve operates both systems.

Now you can enjoy truly refined water throughout your home!

  Two tank carbon system keeps media beds separate, allowing for more carbon contact for improved chlorine, chloramines and organic removal

 Carbon can be replaced without replacing the resin bed

  Same benefit as separate systems but with cost of only one control valve

  Salt-efficient upflow regeneration

  Exclusive NSF Certified electronic control valve with seven year warranty featuring proven piston, seal & spacer technology

  Fully adjustable cycles allow customization to the most efficient settings based on specific water quality requirements

  Backlit LCD display screen with no confusing codes or symbols. The 89 Control features a large 4 line / 80 character touch pad screen.

  NSF Certified fiberglass pressure tank with lifetime warranty and 7 year warranty on valve

  High density polyethylene salt tank with lifetime warranty

 Brine safety valve for added overflow protection

  Plastic salt grid prevents salt bridging

  Unique precision turbine meter is incorporated in system bypass valve – saving space over 4” of floor space

  Time saving quick connect fittings on brine line, drain line (with O-ring seal) and power cord for fast and easy installations

 


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Our return policy is effective for 30 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging.

For refunds (if applicable), please send an email to support@retaildelights.com with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 30 days will be politely declined. We hope you understand. If 30 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.

Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.

Every once in a while an issue may occur with an order. We are all only human!
If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.

OUR RESPONSIBILITY:
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.

YOUR RESPONSIBILITY:
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.

FOR EXAMPLE:
Incorrectly Provided Address: If you made an error in the address. We are not
responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.

RETURN / EXCHANGE PROCESS:
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.

EXCHANGE REQUEST INSTRUCTIONS:
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to support@retaildelights.com
3. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying
the product with the issue

Our support team will respond within 1 business day and Return Instruction will be provided.

All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.

Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.

Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.

LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@retaildelights.com.
We offer FREE trackable international shipping.

Standard Shipping Times:
US and Canada: 5 - 16 days*
Australia and New Zealand: 7 - 19 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 30 days
Busy Season: 20-40 days

Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.

Some distant areas can take a bit longer, but we’ll get it to you! The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.

Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.

Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.

ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.

PROCESSING TIME

The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.

If you place your after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.

ORDER PAYMENT

All customers are charged at the time of purchase. All payments are in USD (United States Dollar). Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.

SEPARATE SHIPMENTS

When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.

ORDER CANCELLATION AND CHANGE REQUEST

We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us. We are available 24/7 at support@retaildelights.com.

Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.

We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.

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